Southern Supply Company (“Southern Supply,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when visiting our website, www.southernsupply.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, submit a contact form, request information, or otherwise interact with us online.
By using this Website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Information You Provide Voluntarily
We may collect personal information that you voluntarily provide through contact forms, quote requests, email communications, employment inquiries, or other interactions with our Website.
This information may include:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Project details or inquiry information
- Any other information you choose to submit
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Time spent on pages
- Clickstream and interaction data
This information helps us understand how visitors use our Website and improve its functionality and performance.
How We Use Your Information
We may use information collected through the Website to:
- Respond to inquiries and requests
- Provide information about our products and services
- Improve Website functionality and user experience
- Analyze Website traffic and performance
- Conduct marketing and advertising activities
- Protect the security and integrity of our Website
- Comply with legal obligations
We do not sell personal information to third parties.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve user experience, analyze Website performance, and support advertising efforts.
Cookies may collect information about:
- Website usage
- Device identifiers
- Browser preferences
- Advertising interactions
You may control cookies through your browser settings. Disabling cookies may affect certain Website features and functionality.
Analytics Services
We use Google Analytics and similar analytics tools to better understand how visitors interact with our Website.
These services may collect information such as:
- Pages viewed
- Traffic sources
- User interactions
- Device and browser information
Google Analytics may use cookies and other technologies to collect this information. For more information, visit Google’s Privacy Policy at https://policies.google.com/privacy.
Advertising and Remarketing
We may use advertising services such as:
- Google Ads
- Google Remarketing
- Meta (Facebook and Instagram) Advertising
These platforms may use cookies, pixels, and similar technologies to:
- Measure advertising performance
- Track conversions
- Deliver relevant advertisements
- Build audience segments for advertising purposes
These third parties may collect information about your interactions with our Website and other websites over time.
You can learn more about your advertising choices by visiting:
Third-Party Service Providers
We may engage trusted third-party providers to assist with Website operations, analytics, marketing, hosting, customer communications, and other business functions.
These providers may access information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.
Information Sharing
We may disclose information:
- To service providers acting on our behalf
- To comply with legal obligations
- To protect our rights, property, or safety
- In connection with a merger, acquisition, or business transfer
We do not sell personal information to third parties.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable exceptions
- Opt out of certain targeted advertising activities where required by law
To exercise applicable privacy rights, please contact us using the information below.
Do Not Track Signals
Some web browsers offer a “Do Not Track” feature. Because there is currently no uniform industry standard for responding to such signals, our Website may not respond to Do Not Track requests.
Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
This Website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Southern Supply
Southern Supply
3216 E. Division St.
Springfield, MO 65802
Phone: 417.866.3551
Toll Free: 800.844.2115